Privacy Policy

Effective Date: July 01, 2025

1.       Introduction: We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and     safeguard your data when you use our laundromat services (the "Services"), whether in person, by phone, or through our website.

2.       Information We Collect: We may collect the following personal information from you when you request our services or contact us for support:

a.    Name, address, email, phone number, and other relevant information.

b.    We do not collect Social Security numbers, dates of birth, or other sensitive information.

3.       How We Use Your Information: We use your information solely for the following purposes:

a.    To provide, manage, and fulfill laundry services.

b.    To contact you regarding order status, service reminders, or support requests.

c.    To communicate about any changes to our services.

d.    We do not use your information for marketing unless you specifically opt in.

4.       Data Sharing and Disclosure

a.    No Third-Party Sharing: We do not sell, rent, or share your personal information with third parties for marketing purposes.

b.    We only share your information with third-party service providers as necessary to process your order (e.g., payment processors) or to comply with the law.

5.       Data Retention and Deletion

a.    We retain your personal information only as long as necessary to provide our services now and in future, fulfill legal obligations, or resolve disputes.

b.    You may request deletion of your personal data after your service is completed. We will remove your data as soon as reasonably practicable unless retention is required by law.

6.       Data Security: We implement reasonable physical, electronic, and administrative procedures to safeguard your information.

a.    Access to personal data is restricted to authorized personnel only.

b.    Paper records (if any) that contain your personal information are securely disposed when no longer needed.

7.       Your Rights: You have the right to:

a.    Request a copy of your personal information we maintain.

b.    Request correction of inaccurate information.

c.    Request deletion of your data, subject to legal and operational requirements.

d.    To exercise these rights, please contact us using the information below.

8.       Notice and Consent

a.    By providing your contact details to request our services, you acknowledge and consent to this Privacy Policy.

b.    If we intend to use your information for marketing, we will seek your explicit opt-in consent.

9.       Policy Changes

a.    We may update this Privacy Policy from time to time. We will post the updated policy with an "Effective Date" at the top.

b.    Any changes become effective when posted. Continued use of our services after changes signifies your acceptance of those changes.

10.   Contact Us: For questions about this policy or to exercise your rights, contact us at contact@friendlylaundry.com.